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Windows 10 Extended Security Updates Program and Support Messaging Bug

Extended Security UpdatesMicrosoft Rewardsend-of-supportKnown Issue RollbackupdatesWindowsLTSCGroup PolicysupportbugESUOctober 2025
Updated November 4, 2025 at 04:01 PM2 sources

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Microsoft has introduced the Windows 10 Extended Security Updates (ESU) program, allowing eligible consumer users to receive an additional year of security updates after official support for Windows 10 ended. The ESU can be accessed for free by using Windows Backup, redeeming Microsoft Rewards points, or through a one-time purchase, with special provisions for users in the European Economic Area. The program is limited to up to 10 devices per user and is not available for corporate or commercial licenses, requiring devices to run at least version 22H2 and be linked to an administrator Microsoft account.

Following the October 2025 updates, a bug has caused some Windows 10 systems—including those enrolled in the ESU program and those running supported LTSC editions—to display incorrect end-of-support warnings. Microsoft clarified that this is a cosmetic issue and does not affect the delivery of security updates. A cloud configuration update has been deployed to address the erroneous messages, but some devices may require manual intervention using Group Policy and Known Issue Rollback. A permanent fix is planned for a future Windows update.

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