Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Mallory Intelligence, Inc. (“Mallory,” “we,” “us,” or “our”), including our website at mallory.ai and any related software, applications, or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

Mallory provides a software-as-a-service (SaaS) platform for threat intelligence, security operations, and related cybersecurity services. The Services are delivered electronically via the internet and may include APIs, dashboards, reports, and integrations with third-party tools.

3. Account Registration

To use certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscriptions and Payment

Access to the Services may require a paid subscription. Subscription fees, billing cycles, and payment terms are described in your order form or on our pricing page.

All fees are stated in U.S. dollars and are non-refundable unless otherwise specified.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
We reserve the right to change our pricing with 30 days' notice. Price changes will take effect at the start of the next billing period.
Failure to pay may result in suspension or termination of your access to the Services.

5. Acceptable Use

You agree not to:

Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
Reverse engineer, decompile, or disassemble any part of the Services.
Attempt to gain unauthorized access to the Services, other accounts, or related systems.
Use the Services to transmit malware, spam, or other harmful content.
Resell, sublicense, or redistribute the Services without our prior written consent.
Interfere with or disrupt the integrity or performance of the Services.

6. Intellectual Property

All rights, title, and interest in and to the Services, including all software, content, trademarks, and other intellectual property, are and remain the exclusive property of Mallory Intelligence, Inc. and its licensors. These Terms do not grant you any rights to use our trademarks, logos, or brand features without our prior written consent.

7. Your Data

You retain all rights to the data you submit to the Services (“Customer Data”). You grant Mallory a limited, non-exclusive license to use, process, and store Customer Data solely as necessary to provide the Services. We will not sell your Customer Data to third parties. Our use of your data is further described in our Privacy Policy.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

9. Service Availability and Support

We strive to maintain high availability of the Services but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. Support is provided in accordance with the support plan included in your subscription.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be error-free, secure, or meet your specific requirements.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Mallory.ai Inc., its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Services. Our total aggregate liability shall not exceed the amounts paid by you to Mallory during the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Mallory Intelligence, Inc. and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

13. Term and Termination

These Terms are effective until terminated. You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Services at any time for any reason, including breach of these Terms.

Upon termination, your right to use the Services will immediately cease. We will make your Customer Data available for export for 30 days following termination, after which we may delete it.

14. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

16. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and Mallory regarding the Services.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver. The failure of Mallory to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Mallory.ai Inc.

Email: legal@mallory.ai