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DragonForce and Medusa Ransomware Exploitation of SimpleHelp RMM Vulnerabilities

Updated 3mo agoFirst seen Nov 11, 20252 sources

Two major Ransomware-as-a-Service (RaaS) groups, Medusa and DragonForce, have been identified exploiting critical vulnerabilities in the SimpleHelp Remote Monitoring and Management (RMM) platform to gain SYSTEM-level access across managed service provider (MSP) environments. The attackers leveraged three specific flaws—CVE-2024-57726, CVE-2024-57727, and CVE-2024-57728—to compromise RMM servers, pivot into downstream customer networks, and deploy ransomware payloads. Medusa operators used legitimate IT management tools like PDQ Inventory and PDQ Deploy to distribute ransomware, disable Microsoft Defender, and exfiltrate sensitive data using RClone, while DragonForce was also observed exploiting these flaws for similar access and impact.

The attacks resulted in widespread file encryption, ransom notes, and double-extortion tactics, with stolen data posted on dark web leak sites and promoted via Telegram. The campaigns highlight the significant risk posed by unpatched RMM platforms in the IT supply chain, as attackers can rapidly escalate privileges and impact multiple organizations through a single compromised MSP. Security researchers emphasize the need for immediate patching of SimpleHelp RMM vulnerabilities and enhanced monitoring of MSP environments to mitigate further exploitation by ransomware groups.

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DragonForce and Medusa Ransomware Exploitation of SimpleHelp RMM Vulnerabilities
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EVENT TIMELINE

How this story unfolded

2 events from the most recent confirmed update back to the earliest known activity.

2 EVENTS
Nov 11, 20257mo ago

DragonForce adopts BYOVD to disable EDR and updates Conti v3-based encryptor

Subsequent reporting said DragonForce evolved its ransomware tooling by using a bring-your-own-vulnerable-driver technique to kill endpoint detection and response products. The same report also noted the group fixed encryption flaws in its Conti v3-derived codebase, indicating a technical maturation of the malware.

Nov 10, 20258mo ago

Medusa and DragonForce exploit SimpleHelp RMM flaws for SYSTEM access

A reported campaign described Medusa and DragonForce abusing vulnerabilities in SimpleHelp remote monitoring and management software to gain SYSTEM-level access, highlighting managed service providers as a key exposure point. The reporting indicates the flaws were being actively leveraged in real-world intrusions.

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RcloneMicrosoft Corporation
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