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Checkout.com Refuses Ransom After ShinyHunters Breach of Legacy System

Updated 2mo agoFirst seen Nov 13, 20256 sources

Checkout.com, a payment services provider, was targeted by the ShinyHunters criminal group, who gained unauthorized access to a legacy third-party cloud file storage system used for internal documents and merchant onboarding materials from 2020 and earlier. The attackers demanded a ransom, but Checkout.com refused to pay, instead donating the equivalent amount to cybercrime research. The company confirmed that its live payment processing platform was not affected, and no merchant funds or card numbers were accessed. Checkout.com has taken full responsibility for the incident, apologized to affected partners, and is working with law enforcement and regulators while notifying impacted parties.

The breach affected less than 25% of Checkout.com's current merchant base, as the compromised system contained only historical operational data. The company emphasized its commitment to transparency and accountability, outlining plans to invest further in cybersecurity. The incident highlights the ongoing threat posed by ransomware and extortion groups, with ShinyHunters continuing to target organizations for data theft and ransom. Checkout.com's public stance against paying the ransom and redirecting funds to cybercrime research sets a notable precedent in the industry.

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Checkout.com Refuses Ransom After ShinyHunters Breach of Legacy System
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EVENT TIMELINE

How this story unfolded

5 events from the most recent confirmed update back to the earliest known activity.

5 EVENTS
Nov 12, 20257mo ago

Checkout.com pledged ransom-equivalent donations to cybersecurity research

Instead of paying the attackers, Checkout.com said it would donate an equivalent amount to Carnegie Mellon University and the University of Oxford Cyber Security Centre. The company framed the move as support for cybersecurity research following the extortion attempt.

Checkout.com disclosed the breach and refused to pay ransom

Checkout.com publicly acknowledged the data breach, said it would not pay the extortion demand, and stated it was contacting affected customers. The company also said it was working with law enforcement and regulators on the incident.

Attackers attempted to extort Checkout.com over stolen data

After stealing data, ShinyHunters demanded a ransom from Checkout.com. The company characterized the incident as an extortion attempt tied to the legacy system compromise.

ShinyHunters breached Checkout.com's legacy storage environment

The ShinyHunters cybercrime group accessed data from Checkout.com's legacy third-party cloud file storage system. Checkout.com said the incident affected less than 25% of its merchant base and did not impact payment processing, merchant funds, or card numbers.

Dec 31, 20205y ago

Legacy cloud file storage system remained accessible after 2020

Checkout.com said the breached environment was a legacy third-party cloud file storage system used in 2020 and earlier that was not properly decommissioned. The system reportedly held internal operational documents and merchant onboarding materials.

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