Kaiser Permanente Settlement Over Web Tracker Data Breach
Kaiser Permanente has agreed to pay up to $47.5 million to settle consolidated class action lawsuits alleging that the healthcare provider's use of web tracking codes on its websites, patient portals, and mobile apps resulted in the unauthorized sharing of sensitive patient information with third-party technology companies, including Google, Microsoft, and X (formerly Twitter). The lawsuits claimed that these embedded trackers violated federal and state laws by disclosing protected health information to external entities without patient consent, leading to a significant HIPAA breach.
The incident, reported to federal regulators in April 2024, affected approximately 13.4 million individuals and was the second largest health data breach reported to the U.S. Department of Health and Human Services that year. The settlement addresses allegations that Kaiser Permanente's practices compromised the privacy and security of patient data, highlighting ongoing concerns about the use of third-party tracking technologies in healthcare digital platforms.

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Kaiser agrees to settle web tracker class action for up to $47.5 million
Kaiser Permanente agreed to pay up to $47.5 million to settle consolidated class action litigation alleging its web trackers violated federal and state privacy laws by sharing patient data with third parties. The proposed settlement provides pro rata payments to eligible class members.
Kaiser removes tracking technologies and adds safeguards
Following the disclosure and litigation, Kaiser Permanente removed the tracking technologies from its digital platforms and implemented additional safeguards, while denying wrongdoing.
Kaiser reports web tracker incident as HIPAA breach affecting 13.4 million
In April 2024, Kaiser Permanente reported the incident as a HIPAA breach involving web tracking code disclosures to third parties including Google, Microsoft, and X. The breach affected 13.4 million people and became the second-largest health data breach reported to HHS in 2024.
Kaiser websites and apps used web trackers during class period
The settlement covers Kaiser members in several states and the District of Columbia who accessed certain authenticated web pages or mobile apps between November 2017 and May 2024, the period during which tracking technologies allegedly transmitted data to third parties.
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