Artisans’ Bank and Harvard Pilgrim disclose breaches exposing personal data
Artisans’ Bank disclosed a data security incident after detecting suspicious activity in an employee email account on March 20, 2024 and determining that an unauthorized actor had access to a limited number of employee mailboxes between January 24 and March 20, 2024. The bank said the exposed information varied by individual and may have included names and other personal data found in affected emails and files; by May 30, 2024, it concluded that some individuals’ information was potentially accessed or acquired. Artisans’ Bank said it secured its email tenant, reviewed relevant content to identify affected people, and offered 24 months of complimentary Experian IdentityWorks credit monitoring and identity restoration services, while stating it had no indication of identity theft or fraud tied to the incident at the time of notice.
Harvard Pilgrim Health Care separately disclosed a ransomware-related breach affecting systems used to service members, accounts, brokers, and providers after discovering the incident on April 17, 2023. The insurer said an unauthorized party copied data from its systems between March 28 and April 17, 2023, and later determined by August 18, 2024 that the affected files may have contained personal information and protected health information. Harvard Pilgrim said it took systems offline, notified law enforcement and regulators, engaged third-party cybersecurity experts, implemented additional safeguards, and offered two years of IDX credit monitoring and identity protection services; it also said it was not aware of misuse of the impacted information when the notice was issued.

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How this story unfolded
6 events from the most recent confirmed update back to the earliest known activity.
Harvard Pilgrim identifies personal and health data in affected files
By August 18, 2024, Harvard Pilgrim determined that the affected files may have contained individuals’ personal information and protected health information. The company said it was not aware of misuse at the time of notice and offered two years of IDX credit monitoring and identity protection services.
Artisans’ Bank confirms potentially accessed personal data
On May 30, 2024, Artisans’ Bank determined that affected individuals’ names and other personal data elements were potentially accessed and/or acquired in the email account incident. The bank prepared notifications and offered 24 months of complimentary Experian IdentityWorks services.
Artisans’ Bank detects suspicious activity in employee email account
On March 20, 2024, Artisans’ Bank discovered suspicious activity related to an employee email account and began investigating. The bank later secured its email tenant and reviewed relevant emails and files to identify impacted individuals.
Artisans’ Bank email accounts accessed by unauthorized actor
Artisans’ Bank determined that an unknown unauthorized actor had access to a limited number of employee email accounts between January 24, 2024 and March 20, 2024. Information in the affected accounts varied by individual and could include personal information.
Harvard Pilgrim discovers ransomware-related cybersecurity incident
On April 17, 2023, Harvard Pilgrim discovered a ransomware-related incident affecting its systems. The organization took systems offline and notified law enforcement, regulators, and third-party cybersecurity experts.
Harvard Pilgrim data was copied during ransomware intrusion
Harvard Pilgrim Health Care said an unauthorized party copied and took data from its systems between March 28, 2023 and April 17, 2023. The affected systems were used to service members, accounts, brokers, and providers.
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Sources
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