Critical Cisco Webex SSO Flaw Allowed Remote User Impersonation
Cisco disclosed a critical certificate validation vulnerability in cloud-based Webex Services that could let an unauthenticated remote attacker bypass authentication and impersonate legitimate users in environments using single sign-on through Webex Control Hub. The flaw, tracked as CVE-2026-20184 and rated CVSS 9.8, stems from improper certificate validation in the SSO implementation (CWE-295), which could cause malicious authentication tokens to be accepted as valid.
Cisco said it patched the backend cloud service, but affected organizations must also manually upload a new SAML certificate for their Identity Provider in Webex Control Hub to fully remediate the issue. The company said there are no workarounds, warned that customers who do not update their SAML certificates may remain exposed and could face service disruption, and added that the vulnerability was found during internal security testing with no known public exploitation reported at disclosure.

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How this story unfolded
4 events from the most recent confirmed update back to the earliest known activity.
Cisco patches three critical ISE remote code execution flaws
Cisco released patches for three critical Identity Services Engine vulnerabilities, tracked as CVE-2026-20180, CVE-2026-20186, and CVE-2026-20147. The flaws could allow authenticated attackers with administrative privileges to execute remote code on the underlying operating system of affected ISE devices.
Cisco instructs customers to replace SAML IdP certificates
Cisco said customers using affected SSO integrations must manually upload a new SAML certificate for their Identity Provider in Webex Control Hub to fully remediate the issue. It warned there are no workarounds and that organizations that do not update certificates may remain vulnerable or face service disruption.
Cisco publishes advisory and patches Webex backend service
Cisco disclosed CVE-2026-20184 in a security advisory and said it had patched the affected cloud backend service. The company stated there was no evidence of public exploitation at the time of disclosure.
Cisco identifies Webex certificate validation flaw during internal testing
Cisco discovered a certificate validation vulnerability in Webex Services during internal security testing. The flaw, later tracked as CVE-2026-20184, affects SSO integrations in Webex Control Hub and could allow unauthenticated attackers to impersonate legitimate users.
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Sources
4 references tracked. Mallory keeps watching after this page renders.
Warning: Critical improper certificate‑validation in CISCO Webex that can lead to user impersonation, Patch Immediately! | CCB Belgium
ccb.belgium.be
Open sourceCisco patches critical bugs in Webex, ISE | news | SC Media
scworld.com
Open sourceCisco Webex Services Vulnerability Let Remote Attacker Impersonate Any User
cybersecuritynews.com
Open sourceCisco Webex Services Certificate Validation Vulnerability
sec.cloudapps.cisco.com
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