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Critical Cisco Webex SSO Flaw Allowed Remote User Impersonation

Updated 1d agoFirst seen Apr 15, 20264 sources

Cisco disclosed a critical certificate validation vulnerability in cloud-based Webex Services that could let an unauthenticated remote attacker bypass authentication and impersonate legitimate users in environments using single sign-on through Webex Control Hub. The flaw, tracked as CVE-2026-20184 and rated CVSS 9.8, stems from improper certificate validation in the SSO implementation (CWE-295), which could cause malicious authentication tokens to be accepted as valid.

Cisco said it patched the backend cloud service, but affected organizations must also manually upload a new SAML certificate for their Identity Provider in Webex Control Hub to fully remediate the issue. The company said there are no workarounds, warned that customers who do not update their SAML certificates may remain exposed and could face service disruption, and added that the vulnerability was found during internal security testing with no known public exploitation reported at disclosure.

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Critical Cisco Webex SSO Flaw Allowed Remote User Impersonation
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EVENT TIMELINE

How this story unfolded

4 events from the most recent confirmed update back to the earliest known activity.

4 EVENTS
Apr 15, 20263mo ago

Cisco patches three critical ISE remote code execution flaws

Cisco released patches for three critical Identity Services Engine vulnerabilities, tracked as CVE-2026-20180, CVE-2026-20186, and CVE-2026-20147. The flaws could allow authenticated attackers with administrative privileges to execute remote code on the underlying operating system of affected ISE devices.

Cisco patches critical bugs in Webex, ISE | news | SC Media

Cisco instructs customers to replace SAML IdP certificates

Cisco said customers using affected SSO integrations must manually upload a new SAML certificate for their Identity Provider in Webex Control Hub to fully remediate the issue. It warned there are no workarounds and that organizations that do not update certificates may remain vulnerable or face service disruption.

Cisco publishes advisory and patches Webex backend service

Cisco disclosed CVE-2026-20184 in a security advisory and said it had patched the affected cloud backend service. The company stated there was no evidence of public exploitation at the time of disclosure.

Cisco identifies Webex certificate validation flaw during internal testing

Cisco discovered a certificate validation vulnerability in Webex Services during internal security testing. The flaw, later tracked as CVE-2026-20184, affects SSO integrations in Webex Control Hub and could allow unauthenticated attackers to impersonate legitimate users.

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Critical Cisco Webex SSO Flaw Allowed Remote User Impersonation | Mallory